Textivia Customer Success Story

textivia-logoTextivia is a full-service web design and marketing agency located in Morrisville, NC. A self-proclaimed dragon-slaying team, Textivia offers everything from custom web design and development to fully-baked marketing services.

Catering to every need of their clients, Textivia helps companies nationwide better understand their competitors and develop solutions to improve engagement and conversions.

Challenge:

Offering a solutions-based strategy, every deal for Textivia is uniquely different and individually structured. Regardless of successful efforts from their sales team, each deal ultimately required hands-on involvement from both CEO, Chris Baumgarden and COO, Neal Maier.

Since they were already so heavily involved in the sales process, Chris and Neal stopped filling BDR/SDR roles. And while they were successful for a few months, running off of inbound and organic leads, they eventually realized a need for more volume and predictability.

But with other obligations as CEO and COO, they weren’t interested in becoming cold callers.

Solution:

As with most agencies, the nature of business development at Textivia is very feast/famine — their success depends on getting in front of the right person at the right time. After six months of running the process without proactive growth efforts or an outbound strategy, Chris and Neal enlisted RevBoss to fill their sales funnel.

RevBoss allows them to extend their reach, increase visibility and brand awareness, and improve their chances of being in the right place at the right time, without taking a ton of time away from other important obligations.

“I love knowing that even if I don’t have time to work on our outbound strategy or make any adjustments, the system still runs,” said Neal.

Results:

Within the first 3 months, Textivia closed a massive, RevBoss-sourced deal that became one of their biggest customers — big enough that it keeps Neal up at night (in the best way!), and paid for RevBoss for an entire year.

“RevBoss found their info and sent a thought-provoking email that got read. I don’t think we would’ve ever had that opportunity had that email not gone out.”

Initially thinking that RevBoss would be a short-term solution to help build momentum, with multiple warm conversations and opportunities in the pipe, Chris and Neal now see enough value in RevBoss to continue making it part of their daily routine.

I’m so happy we brought in RevBoss and their expertise in this area where we didn’t know what we didn’t know.
richardwhite Richard White, CEO, UserVoice
Build a Sales Pipeline

Curious? Give us a shout to let us know and we'll be happy to have a chat.

Contact Us