These Terms of Service ("Terms") are entered into between RevBoss, Inc., a Delaware corporation ("RevBoss"), and the entity or individual accessing or using the Services ("Customer"). By accessing or using the Services, Customer agrees to be bound by these Terms. If Customer does not agree to these Terms, Customer may not access or use the Services.
These Terms govern Customer's access to and use of RevBoss's services, tools, and related offerings and are incorporated by reference into any written agreement, order form, or statement of work executed between RevBoss and Customer (each, a "Subscription Agreement"). In the event of a conflict between these Terms and a Subscription Agreement, the Subscription Agreement shall control.
RevBoss provides managed marketing, audience activation, outbound engagement, and event support services (the "Services"). The Services are delivered primarily through human-led strategy, execution, and account management, supported by proprietary tools and third-party technologies selected by RevBoss.
The scope, duration, and pricing of the Services shall be as set forth in the applicable Subscription Agreement.
In connection with the Services, RevBoss may utilize (i) proprietary tools operated by RevBoss and (ii) third-party software, platforms, or services that are not owned or controlled by RevBoss ("Third-Party Tools"), including but not limited to social networks, email platforms, analytics providers, and workflow tools.
RevBoss selects Third-Party Tools that it reasonably believes to be reputable and appropriate for the Services based on prior experience and industry usage. Customer acknowledges that RevBoss does not control Third-Party Tools and is not responsible for their availability, security, functionality, performance, or any changes to their terms, policies, or operations.
RevBoss operates an internal platform made available at revboss.co (the "Platform") solely to support delivery of the Services, including content review and approval, campaign coordination, outreach workflows, and reporting.
The Platform stores only information provided by Customer or generated in the course of performing the Services. RevBoss will not publish content, send outreach, or engage contacts on Customer's behalf without Customer's prior approval through agreed workflows. The Platform is not intended to serve as a system of record or a mission-critical application.
Access to the Platform is provided solely as a convenience ancillary to the Services.
Customer retains all right, title, and interest in all data, content, and materials provided to RevBoss or approved for use in connection with the Services ("Customer Data").
RevBoss shall use Customer Data solely for the purpose of performing the Services in accordance with the applicable Subscription Agreement. RevBoss shall not publish content, send outreach, or engage contacts on Customer's behalf without Customer's prior approval.
Customer represents and warrants that it has all necessary rights, permissions, and consents to provide Customer Data and to authorize communications conducted on its behalf.
Customer shall not use the Services in a manner that (i) violates applicable laws or regulations, including without limitation laws governing electronic communications; (ii) infringes or misappropriates the intellectual property, privacy, or other rights of any third party; (iii) is unlawful, misleading, defamatory, obscene, or abusive; or (iv) interferes with or compromises the security or operation of the Services or Platform.
Customer is solely responsible for compliance with all applicable laws governing communications conducted on its behalf.
Each party agrees to maintain the confidentiality of all non-public, proprietary, or confidential information disclosed by the other party in connection with the Services and to use such information solely for purposes of performing under these Terms or the applicable Subscription Agreement.
Confidential Information does not include information that (i) is or becomes publicly available through no breach of these Terms, (ii) was lawfully known to the receiving party prior to disclosure, or (iii) is received from a third party without breach of any obligation of confidentiality.
As between the parties, RevBoss retains all right, title, and interest in and to the Services, the Platform, RevBoss tools, methodologies, and underlying technology. Except as expressly set forth herein, no rights are granted to Customer.
Customer retains ownership of Customer Data and any content approved for publication on Customer's behalf.
RevBoss shall perform the Services in a commercially reasonable and professional manner. Customer acknowledges that marketing, outreach, and event-related services are inherently variable and that results depend on factors outside RevBoss's control. RevBoss does not guarantee specific outcomes.
The term of the Services shall be as set forth in the applicable Subscription Agreement.
RevBoss may suspend or terminate Customer's access to the Services for material breach of these Terms, misuse of the Services, or as required to comply with applicable law, subject to reasonable notice where practicable.
Upon termination, Customer shall cease use of the Services and Platform, subject to any wind-down obligations set forth in the Subscription Agreement.
Clients may terminate the agreement at any time with written notice.
In the event of early termination prior to the completion of the agreed term, the Client agrees to pay 50% of the remaining contract value due under the original agreement. This amount will be calculated based on the outstanding balance as of the cancellation date and is payable within 15 days of termination.
All work completed and deliverables produced through the termination date remain billable in full.
This policy ensures fair allocation of committed resources, planning time, and opportunity cost associated with reserving team capacity for the engagement.
Customer shall indemnify, defend, and hold harmless RevBoss and its officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses arising out of or related to (i) Customer's breach of these Terms, (ii) Customer Data or approved content, or (iii) Customer's violation of applicable law in connection with the Services.
THE SERVICES AND PLATFORM ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVBOSS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVBOSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
REVBOSS'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO REVBOSS UNDER THE APPLICABLE SUBSCRIPTION AGREEMENT IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Customer's use of the Services is subject to RevBoss's Privacy Policy, available at https://revboss.com/privacy-policy, which is incorporated herein by reference.
RevBoss may modify these Terms from time to time. Any modifications shall apply prospectively and shall not materially alter existing Subscription Agreements without mutual written agreement.
These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of laws principles. Customer may not assign these Terms without RevBoss's prior written consent. RevBoss may assign these Terms in connection with a merger, sale of assets, or similar transaction. These Terms, together with any applicable Subscription Agreement, constitute the entire agreement between the parties regarding the subject matter hereof. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. No agency, partnership, or joint venture is created by these Terms.